Accelerate-MD develops interpersonal skills by immersing physicians in a variety of challenging, real world encounters. Physicians simply log in on any internet connected device at their convenience. They watch “real-life”, on-the-job video scenarios and using their webcam, record their video responses a) to what they observed the physician doing well/not well, and b) they are inserted into the situation so they can respond as the physician in that exact scenario. It’s not enough to just comment on what the physician observed in others, our technology allows us to insert the physician into the scenario to practice their skills.
The physician’s video responses are then independently scored by Javelin’s certified assessors utilizing behaviorally based scoring checklists developed by our behavioral scientists in conjunction with subject matter experts (SME). Systematic calibration, ongoing quality assurance and high inter-rater reliability underpin the Javelin way.
Everyone wants to know if they’re on the right track and how they can improve. Once responses are scored, the physicians receive individualized feedback in our online portal, providing powerful insights on how to enhance their interpersonal effectiveness. This personalized coaching report highlights what they did well, areas for continued development, performance changes over time, patient experience considerations, and more. It also provides a safe space for physicians to practice their interpersonal skills on our Video ScratchPad. Interpersonal skills are not something you get from a book, they require practice
4. Aggregate Reporting
Benchmark and baseline the interpersonal and communication skills of your physicians, providing data driven dashboards at the aggregate level.