Physicians at your hospital have diverse experiences, backgrounds, and cultures that impact their interactions with patients and other healthcare professionals. A systematic strategy to build the interpersonal skills of physicians helps cultivate a positive culture of engagement, better teamwork, improved patient experience, and enhanced hospital/health outcomes including HCAHPS scores. Our baseline simulation quickly informs you of your physicians’ learning needs and their strengths. They don’t all have the same skill set or training needs, nor are they starting at the same place. Our benchmarking data helps you appropriately slot physicians into your existing training programs, or develop individualized coaching plans. Javelin also offers a variety of training opportunities as well as a complete curriculum to address your interpersonal training gaps. Javelin’s baseline simulation enables hospitals, service groups, leaders and physicians to allocate their time and energies in ways that will be most productive, efficient and cost effective.
You can quickly collect baseline data on the interpersonal skills of physicians including communication, empathy, leadership and professionalism. At the individual level, you can leverage this data to develop individualized training, early identification of both remediation needs or exceptional leadership potential. At the aggregate level, identify common developmental themes, establish benchmarks to track your team over time as well as comparisons to other hospitals or medical centers. You can also leverage this data for performance coaching and reviews.
To learn more about how our baseline process works, click here